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Our Mission

Connect people, process, technology, and data to empower excellence at AU.

Our Vision

Lead organizational transformation with innovative technology.

Our Values

  • Excellence and Impact: We aim high and make a positive difference in support of the University's mission.
  • Integrity: We do the right thing, even when no one is watching.
  • Community and Collaboration: We support each other personally and professionally.
  • Diversity, Equity, and Inclusion: We value the unique backgrounds, needs, and experiences of all AU community members.
  • Accessibility: We build solutions for everyone.
  • Stewardship: We safeguard our community by championing privacy, security, and sustainability.
  • Be Curious, Open-Minded, and Seek the Truth: We seek to understand, listen, and invite different perspectives.
  • Continuous Learning: We share knowledge, develop new skills, leverage available resources, and apply new ideas.

Supporting Strategic Initiatives

1. Deliver technology that transforms the university with focus on agility, availability, efficiency, and being user-centered

2. Enable community innovation leveraging our strong secure core

3. Enable transformation and operational excellence through project and change leadership

4. Foster an inclusive learning organization and maximize individual’s potential

Reliable Services 99.98 percent

availability for AU core services for AY23-24

translating to fewer than 2 hours of Unplanned Downtime per Year